KhaneMe Support

Find your next mess, in minutes.

This page covers common questions about the KhaneMe app. If you can't find what you need below, write to us directly — we read every email.

Common questions

A few things people usually ask about first.

I can't log in or sign up

Make sure you're on the latest version of the app from the App Store, then try again. If the issue continues, email us with the phone number or email you used to sign up.

No messes are showing near me

KhaneMe shows messes within 2km of your location. Check that Location access is allowed for the app in iOS Settings, and that location services are turned on.

The app crashed or won't load

Force-close and reopen the app, and check the App Store for an update. If it keeps happening, let us know your device model and iOS version.

Something looks wrong with a mess listing

Menus, images, or timings sometimes change. Email us the mess name and what looks off, and we'll follow up with the owner.

I want to delete my account or data

Email us from your registered address asking for account deletion. We'll confirm and remove your account data.

Something else

Not covered here? Just write in — describe what you were doing and what happened.

Still need help?

We typically reply within 1–2 business days.

support@khaneme.com